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Job Description
Job Position: ServiceNow Developer ITSM
Location: PAN (WOF)
Experience: 5 to 10+ Years
Must have: - ServiceNow ITSM + CSM
We are looking for a skilled ServiceNow Developer – ITSM to design, develop, and support IT Service .Management solutions on the ServiceNow platform. The ideal candidate should have strong hands-on experience with ITSM modules and ServiceNow development best practices.
Key Responsibilities:
• Develop, configure, and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB)
• Create and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes
• Design and implement Workflows and Flow Designer
• Integrate ServiceNow with third-party systems using REST/SOAP APIs
• Perform ServiceNow upgrades, patches, and application enhancements
• Troubleshoot issues and provide production support
• Ensure adherence to ServiceNow best practices and coding standards
• Collaborate with business analysts and stakeholders to gather requirements
Required Skills:
• Strong hands-on experience in ServiceNow ITSM
More Info
Key Skills
Flow Designer
UI Actions
SOAP APIs
Script Includes
ServiceNow ITSM
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