Servicenow Developer

• Develop technical solutions on the ServiceNow platform to meet IT and business needs.
• Work on ITSM & other modules such as GRC, SECOPS, HRSD, CSM, ITBM.
• Follow best development practices during implementation.
• Support other developers with system integrations with ServiceNow.
• Assist business process owners in configuring the platform.
• Administer and maintain the ServiceNow system.
• Create technical design documents and write unit test cases.

Requirements

• Ability to perform in a dynamically changing environment.
• Minimum 2 years of implementation/customization experience on ServiceNow.
• Exposure to ServiceNow integration protocols with other applications/systems.
• Knowledge of web-based development languages, specifically JavaScript and Ajax.
• Understanding of ITSM framework and ITIL practices.
• Excellent attention to detail, multitasking, and time management skills.
• Strong communication skills.

Must-Have Certifications

• Certified System Administrator (desired)
• ITIL Certification (preferred)
• Other ServiceNow certifications (preferred)

Experience & Background

• B.Tech/BCA/MCA graduate.
• 24 years of IT industry experience.
• Minimum 1 year of implementation/customization experience on ServiceNow.
• Exposure to ServiceNow integration protocols with other applications/systems.
• ITIL/ServiceNow certifications are a plus.