Servicenow Developer

Role & Responsibilities

• Designing, developing, and customizing ServiceNow applications and modules.
• Providing support to end-users and resolving technical issues in the ServiceNow environment.
• Administering workflows, UI policies, catalogs, and CMDB-related configurations.
• Implementing new systems, features, or platform add-ons based on business requirements.
• Performing problem resolution, debugging, and enhancement activities.
• Testing ServiceNow modules for functionality, performance, and efficiency.
• Collaborating with IT teams to ensure consistent workflow solutions across the organization.
• Managing user access by creating and maintaining user profiles within the instance.
• Setting up user groups and assigning appropriate roles and access privileges.