TCS Hiring for ServiceNow Developer
Role: ServiceNow Developer
Exp: 4 to 7 years
Location: New Delhi
Required Skills:
- Experience in using ServiceNow platform, including configuration, customization, scripting, ServiceNow App Engine Studio, Workflows, APIs, update sets, Application Scoping and other development tools.
- In-depth knowledge and experience with ITSM , ITAM, IT discovery tools best practices.
- Strong understanding of IT infrastructure and asset lifecycle management.
- Strong analytical and problem-solving abilities.
- Experience with ITIL frameworks , Relational Database.
- Ability to manage multiple projects and prioritize tasks. Ability to work independently and as a part of a team.
Job Description:
- Develop, configure, and customize the ServiceNow platform using its built-in tools and functionalities.
- Collaborate with business users and other stakeholders to understand business needs and translate them into technical solutions.
- Communicate technical concepts to non-technical audiences in a clear and concise manner. Conduct DEMOs and UAT sessions with users.
- Practise Agile development methodologies, attending meetings and delivering on project goals.
- Write clean, efficient, and maintainable code adhering to best development practices. Document code and functionalities to ensure maintainability and knowledge transfer. Conduct code reviews and perform quality control checks.
- Troubleshoot and fix technical problems that arise within the ServiceNow platform.
- Develop and execute automated test cases to ensure software quality.
- Configure and customize ServiceNow modules (ITSM,ITAM or any other) to meet specific business requirements.
- Develop custom workflows and scripts using ServiceNow APIs, integration hub , automation tools etc to extend platform functionality and automate specific tasks within ITAM/ITSM processes.
Configure business rules, UI actions, UI policies, data policies, client scripts, ACLs, notifications, reports, and dashboards.
- Integrate ServiceNow with other enterprise systems sing APIs and integrations, MID server, web services, email, and other methods.
- Stay up-to-date on ServiceNow eatures including best practises, emerging trends to drive innovation - Continuously learn about new features and updates to optimize the solution and existing implementation.
- Role is not only limited to any ServiceNow module but this will be applicable to the entire ServiceNow Eco-System.
- Implement best practices for data security, governance, and reporting.
- Conduct testing and ensure seamless deployment of ServiceNow solutions.
- Implement and Optimise Incident Module, Service Catalogue ,Change Module, Problem Management, App Engine Studio Applications, CMDB.
- Provide ongoing support to users for ITSM, ITOM, HAM,SAM functionalities or any other module/application of ServiceNow and perform and participate in BAU activities.
