Develop, configure, and implement ServiceNow ITSM modules including Incident Management, CMDB, Catalog Management, Problem Management, Change Management, and Asset Management.
Design and implement ServiceNow integration solutions using APIs, SSO, Web Services, LDAP, SOAP, and REST.
Perform client-side and server-side scripting within ServiceNow.
Customize forms, workflows, business rules, UI policies, and client scripts.
Develop enhancements and new features for enterprise ServiceNow applications.
Troubleshoot bugs, fix defects, and provide production support to users.
Maintain detailed technical documentation for application design and development processes.
Collaborate with cross-functional teams to deliver high-quality ServiceNow solutions.
