ServiceNow Developer – Principal Lead

Key Responsibilities:

• Lead the design, development, and implementation of ServiceNow solutions.
• Strong HRSD SN experience (OOTB and processes)
• Expertise with ServiceNow Human Resource Service Delivery application in HR Case management, HR lifecycle events (On-boarding, offboarding etc.), Content Management, Employee Centre Pro.
• Experience with a full HRSD suite implementation
• Good to have if experienced with OOTB Workday Spoke integration
• Experience with GRC Module implementation is preferred
• Extensive experience creating custom Widget using html, CSS, bootstrap, AngularJS etc
• Understands the security posture of platform and work towards strengthening the compliance level
• Collaborate with Business Analysts to translate business requirements into technical solutions.
• Will be involved in developing and maintaining Processes on the ServiceNow platform and will need excellent knowledge of Service Portal setup
• Will also be responsible to develop, implement and manage ServiceNow solutions on GRC module
• Should have knowledge of Agile methodologies.
• Good to have knowledge on Workspaces.
• Ensure that quality reviews are complete, and coding standards are met contributing to continual improvement initiatives.
• Provide technical leadership in the integration of ServiceNow with other enterprise systems.
• Maintain up-to-date knowledge of ServiceNow features, with a focus on GRC and HRSD capabilities
• Design and implement ITSM Modules in ServiceNow, including but not limited to Incident Management, Problem Management, Request Management, Change Management, Configuration Management, Service Portal.
• Experience in Service Now SOAP and REST Integration
• Ability to recognize potential and actual issues and identify opportunities for improvement in the implementation.
• Ability to find defects and effectively report them.

REQUIRED QUALIFICATIONS:

• Bachelors degree in computer science, engineering, business, or comparable studies
• 10-14 years of experience in Software Development.
• HRSD implementation certificate is must
• ServiceNow Administrator Certification
• ServiceNow Developer Certification
• GRC: Integrated Risk Management (IRM) Implementation certificate (Good to have)
• 4+ years in a technical leadership role
• Awareness of software quality, strong analytical and conceptual skills
• Excellent documentation and communication skills and strong attention to detail required.
• Demonstrate strong ability to evaluate constraints, risks, and dependencies.