Preferred are candidates with Procurement Domain knowledge but we will interview ITSM candidates also to see if they can fit in
Experience with development and implementation of ServiceNow ITSM modules Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application
Experience in system integration using web services and other web-based technologies such as XML, HTML, CSS, HTTP, REST
Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
Experience with extending the ServiceNow schema to custom applications
Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications
A fundamental understanding of ITSM, ITIL or CMDB
Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system
Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Scripted Web-Services, Business Rules, JavaScript, REST Setup and Integration of ServiceNow to Other Applications
Customizing ServiceNow using CMS using CSS, HTML, Jelly
Experience in configuring Import Sets, SLA/OLA, LDAP and Transform maps
