Required Skills & Qualifications
Candidates must possess a deep, practical understanding of the Now Platform and a proven ability to mentor.
- Minimum 5+ years of hands-on ServiceNow development and architecture experience.
- Required Certifications: Certified Application Developer (CAD).
- Preferred Certifications: Certified Technical Architect (CTA) or Certified Implementation Specialist (CIS) in relevant modules.
- Technical Expertise:
- Expert-level knowledge of custom application development (scoped apps), including business rules, script includes, and client scripts.
- Deep understanding of platform architecture, including instance management, update sets, and sub-production environment strategy.
- Proven experience with complex integrations (REST, SOAP, IntegrationHub).
- Mentorship: Must demonstrate prior experience in a lead or mentoring role, with the ability to effectively transfer knowledge to a mid-level engineering team.
- Healthcare Experience (Strongly Preferred): Familiarity with healthcare IT environments and compliance standards (HIPAA) is a significant advantage.
