ServiceNow Developer

The Role

Are you passionate about solving complex problems Do you thrive in a fast-paced environment Then there's a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work.

As a ServiceNow - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.

As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.

Key Responsibilities

• Develop ServiceNow Solutions in the above modules, with minimum bugs and rework
• Collaborate with Process Analyst and Architect to ensure the developed features follow ServiceNow best practices
• Keeps up-to-date with the new releases and features of the ServiceNow platform
• Developing, configuring, and customizing the ServiceNow platform to fit business requirements.
• Collaborating with cross-functional teams to identify and prioritize business requirements.
• Writing clean, efficient, and maintainable code requires expertise to achieve.
• Documenting code and application functionality.
• Staying abreast of emerging trends and technologies in ServiceNow development ensures your success.
• Integrate ServiceNow modules with other enterprise systems to create a seamless and efficient information flow.
• Create and update CMDB catalog items, forms, and views, transform maps, IRE, Script Includes and Business rules.
• Establish and maintain data integrations to ensure accuracy and consistency.

Your Future at Kyndryl

The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• 5 + Years of experience in ServiceNow development.
• Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes workflows etc. Producing and running test cases to guarantee software quality.
• Experience with software development methodologies such as Agile or Waterfall is desirable.
• A solid understanding of ServiceNow and its modules, including ITSM, ITOM, HR, App Engine, and Portal.
• Core ServiceNow capabilities such as Service Catalog, Knowledge Management, Service Level Management, and CMDB/CSDM.
• Experience in API integrations with other systems
• Proven problem-solving and analytical abilities
• Capability to work both independently and collaboratively

Preferred Technical and Professional Experience

• Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary.
• Strong analytical skills to identify root causes and implement effective solutions.
• Ability to balance multiple priorities while maintaining a focus on quality and deadlines.
• Should have at least ServiceNow Certified System Admin and Implementation Specialist in ITSM
• HRSD implementation Specialist and another ITOM / Discovery or CAD