We are seeking a highly skilled and experienced ServiceNow Developer to join our team. The ideal candidate should have a minimum of 9 years of experience in ServiceNow development and possess a deep understanding of the ServiceNow platform.
Responsibilities:
Design, develop, and implement solutions using the ServiceNow platform to meet business requirements.
Collaborate with stakeholders to gather requirements and translate them into technical specifications.
Customize and configure ServiceNow modules such as Incident Management, Change Management, Service Catalog, and Service Level Management.
Develop and maintain ServiceNow workflows, business rules, client scripts, UI policies, and ACLs.
Integrate ServiceNow with other systems and applications using APIs and web services.
Troubleshoot and resolve issues related to ServiceNow functionality and configuration.
Perform system upgrades, patching, and enhancements in accordance with industry best practices.
Create and maintain technical documentation, including design documents, test plans, and user guides.
Collaborate with cross-functional teams to deliver high-quality solutions within the defined timelines.
Stay up-to-date with the latest ServiceNow features, enhancements, and best practices.
Requirements:
Bachelor's degree in Computer Science, Information Systems, or a related field.
Minimum 10 years of experience in ServiceNow development.
Strong knowledge of ServiceNow modules, including Incident Management, Change Management, Service Catalog, and Service Level Management.
Proficient in ServiceNow scripting languages such as JavaScript, Glide, and Jelly.
Experience in integrating ServiceNow with other systems using APIs and web services.
Solid understanding of IT service management (ITSM) processes and best practices.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
ServiceNow certification(s) is a plus.
Ability to work independently as well as collaboratively in a team environment.
