ServiceNow Developer HAM - 100% Remote - India/South America
We are looking for a ServiceNow Developer with HAM experience to support a global manufacturing client from Mexico, South America or India.
You will need to support US time zone.
Key Responsibilities
- Develop and enhance ServiceNow solutions to automate hardware asset lifecycle processes
- Design and implement HAM-centric automation (lifecycle orchestration, EOL/EOS logic, compliance validation, exception handling)
- Build and support integrations (REST/SOAP, Integration Hub) across asset, vendor, and downstream systems
- Apply ServiceNow best practices (performance, security, upgradeability, UX)
- Troubleshoot complex platform, scoped app, and integration issues
- Collaborate with cross-functional teams and vendors to drive delivery and resolve blockers
Required Skills & Experience
- 6+ years of hands-on ServiceNow development experience
- Strong experience with scoped applications, Flow Designer, Integration Hub, and App Engine Studio
- Proficiency in JavaScript and Glide API
- Extensive experience configuring Business Rules, Client Scripts, UI Policies/Actions, Script Includes, Workflows, ACLs
- Strong hands-on experience with Hardware Asset Management (ITAM / HAM Pro)
- Experience with platform upgrades, clone management, and impact on scoped apps
- ServiceNow Certified System Administrator (CSA) Mandatory
- Strong analytical and problem-solving skills
- Excellent stakeholder communication and ability to work independently
Preferred
- CIS and/or CAD certifications
- Knowledge of ITSM, ITOM, CSM, or OT modules
- Experience integrating ServiceNow with SAP or SAP Ariba
If interested, please apply with your latest CV [Confidential Information]
