About the Role:
We are seeking a ServiceNow Developer with 5 + years of experience in conceptualizing design, developing and implementing solutions using the ServiceNow Platform.
Requirements:
- Compare, evaluate and implement new features and technologies, and integrate these into the ServiceNow Platform.
- Ability to translate business processes with workflows, validation rules and process builder into configuration.
- Work with a variety of users to gain information, and develop intra-system trade-offs between different users, as necessary; interact with a diverse client base and outside contacts.
- Maintain documentation on system configurations, maintenance processes and schedules.
- Providing 2nd and or 3rd level incident support, change management, along with maintaining the upkeep of technical records and documentation.
- Follow team software development methodology and ServiceNow best practice methods for administration, configuration, and development.
- Ensures effective problem analysis and resolution of issues of moderate scope in a timely fashion and escalates issues when needed to appropriate levels of IT or Business.
- Provides off hours (on-call) support as it relates to IT functional area.
#LI-Hybrid #LI-MK2
