ServiceNow Developer (Associate / Senior Associate), Consulting

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

We are looking for an ServiceNow Developer at EY Digital. You will be at the core of many innovative business ideas. You work in a fast-paced environment and help visualize ideas at their early stages. You drive innovation in large corporates by ideating on new concepts (products or services, experiences).

As a ServiceNow Developer, you will be responsible for the design, development, and implementation of ServiceNow solutions. You will work closely with business analysts, project managers, and other IT professionals to create and refine business requirements and translate them into functional and technical specifications. You will ensure that our ServiceNow platform is effectively customized to fit the unique needs of our organization.

Key Responsibilities:

• Design, develop, configure, and customize ServiceNow applications and services.
• Work with IT and business units to analyze and understand requirements to develop technical solutions within ServiceNow.
• Implement new functionality and enhancements to existing ServiceNow applications.
• Create and maintain documentation on application configurations, system integrations, and process workflows.
• Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and menus.
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.
• Ensure the latest ServiceNow features and best practices are utilized to provide the most efficient solutions.
• Perform unit testing and support user acceptance testing to ensure the quality and integrity of developed solutions.
• Provide ongoing support and maintenance of ServiceNow instances.
• Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
• Stay current with the latest ServiceNow features, technologies, and best practices.

To qualify for the role, you will need:

• Bachelor's degree in computer science, Information Technology, or related field.
• 3+ years experience as a ServiceNow Developer with a strong understanding of the ServiceNow platform.
• Experience with JavaScript, HTML, CSS, and good knowledge of web technologies.
• Familiarity with REST and SOAP web services.
• Knowledge of ITIL and IT service management.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) are a plus.

Skills and Attributes for Success:

• Experience with Agile and Scrum methodologies.
• Knowledge of database design schemas and data modeling.
• Strong understanding of system and IT operations.
• Experience with ServiceNow modules such as ITSM, ITOM, ITBM, or HRSD.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you'll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please apply!