ServiceNow Configuration Discovery - Senior Developer

6-8 Years

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Early Applicant

Job Description

67 years of hands-on CMDB / Configuration Management experience.
Experience with ServiceNow CMDB, Discovery, and service mapping modules.
Knowledge of governance, audit, data certification, and compliance.
Experience building dashboards, reports, Query Builder queries, workflows.
Ability to troubleshoot CI conflicts, data gaps, discovery issues
Maintain Configuration Items (CIs) throughout their lifecyclecreation, update, reclassification, retirement/decommission.
Perform monthly CI class-wise audits and yearly data certification audits.
Monitor CMDB dashboards and remediate data quality issues.
Manage duplicate CI remediation for Discovery & Data Onboarding
Review, validate, and troubleshoot ServiceNow Discovery schedules and errors.
Coordinate with CI Class Owners for erroneous CI data and reconciliation.
Support Change, Incident, Catalog, and Application CI tasks.
Ensure CI relationships are validated and maintained across environments. Governance & Compliance
Enforce CMDB policies, standards, and CI ownership compliance.
Participate in audits, verifications, and remediation activities.
Create CMDB reports, dashboards, Query Builder outputs, and automation flows.
Use ATF for testing CMDB modules during ServiceNow upgrade