ServiceNow CMDB and ITOM SR. Developer-Pune

- 6-8 Years Engineering and Development experience in enterprise tools domain for Infrastructure operations

- 4-5 plus years of hands-on implementation experience with ServiceNow ITOM, Event Management, Discovery, CMDB, Service Mapping, Integrations with 3rd party tools using APIs, Orchestration, Cloud Management

- Working knowledge of Infrastructure and Application Monitoring Tools Deployment and Functioning

- Good understanding and knowledge of Cloud and On Premise Infrastructure/Applications Hosting platforms and environments

- College Degree in Information Systems or Engineering or Equivalent technical training/ experience .

- Implementation Specialist Trainings accreditation and certifications is desirable in the following:

- ServiceNow CMDB

- Formal training and Certification in ITIL v4 Foundation

- Exposure working in Agile Project Teams

Roles and Responsibilites :

- As an ITOM Senior Developer focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications

- The ITOM Senior Developer is comfortable in scripting and coding ITOM solutions, namely Event Management, Discovery, CMDB, Service Mapping and Orchestration

- Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping, Integrations and Cloud Management.

- The ITOM Senior Developer works on a project team, reporting to the Project Manager and Practice Director for ITOM

- Code and Test Scripts and Configuration for ServiceNow Discovery

- Installs and configures ServiceNow MID Servers in customer environments

- Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.

- Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management

- Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping

- Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies

- Construct manual business service maps with relationships and dependencies

- Ability to write Orchestration workflows

- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system

- Hands on experience with ITSM modules would be an advantage

IMMEDIATE JOINERS ONLY