Required Qualifications
- 2 + years of experience as a Business Analyst, specifically focused on the ServiceNow platform. 5 YRS of experience preferred.
- Proven experience working in an Agile/Scrum delivery model.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Exceptional written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or equivalent practical experience.
Must have Qualifications
- Experience with ServiceNow modules (e.g., CSM, HRSD, ITSM).
- Familiarity with data analysis, reporting tools, and creation of performance dashboards within ServiceNow.
- Experience with scripting or basic configuration within the ServiceNow platform (workflows, UI policies, business rules).
If you are looking for remote, please share the resume to [Confidential Information]