ServiceNow Architect
The Edge PartnershipThis job is no longer accepting applications
Job Description
Our client is a technology consulting firm specializing in enterprise workflow transformation on the ServiceNow platform, with a strong emphasis on AI-driven automation. We help organizations design and deliver scalable solutions that improve operational efficiency, resilience, and customer experience across complex environments.
Position Type: Permanent
Mode of Interview: Virtual
Experience: 8 - 18yrs
Work Mode: Remote / Hybrid
Location: Hyderabad (preferred), India
Key skills: ServiceNow Architect, ITOM, ITSM Modules, CMDB, Service Mapping Discovery and Event Management experience etc.
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[Confidential Information]Key responsibilities
- Strong exposure to large enterprise implementations
- Establish standards, patterns, and best practices across ServiceNow modules
- Define data models, workflows, integrations, and automation strategies
- Work directly with stakeholders to:
- Understand business requirements
- Convert them into scalable ServiceNow solutions
Role requirements
- 8+ years of hands-on ServiceNow experience
- Proven experience in an Architect role
- Key ServiceNow Modules
- ITSM
- ITOM
- CSM / TSM
- HRSD
- SecOps
- CMDB & Discovery
- ServiceNow configuration and customization
- JavaScript, Glide APIs (client & server-side)
- End-to-end implementations and integrations
- Client-facing communication experience
- ServiceNow best practices and security
- CSA / CIS / CAD / CTA certifications preferred
More Info
Key Skills
ServiceNow Architect
ServiceNow best practices and security
ServiceNow configuration and customization
End-to-end implementations and integrations
Glide APIs
ITSM Modules
About Company
