ServiceNow Architect

Description

We are seeking a highly skilled ServiceNow Architect with 8-12 years of experience to join our dynamic team in India. The ideal candidate will be responsible for designing, implementing, and maintaining ServiceNow solutions that align with business goals. This role requires a deep understanding of ServiceNow architecture and best practices, as well as strong technical and leadership skills.

Responsibilities

• Design and implement ServiceNow solutions to meet business requirements.
• Lead technical discussions and provide guidance to development teams.
• Perform system configuration, customization, and integration of ServiceNow modules.
• Develop and maintain technical documentation related to ServiceNow architecture and customizations.
• Ensure best practices are followed in ServiceNow development and implementation.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Troubleshoot and resolve issues related to ServiceNow applications and integrations.

Skills and Qualifications

• 8-12 years of experience in ServiceNow development and architecture.
• Strong knowledge of ServiceNow modules including ITSM, ITOM, and ITBM.
• Proficiency in scripting languages such as JavaScript, HTML, and CSS.
• Experience with ServiceNow REST and SOAP APIs for integration purposes.
• Ability to design and implement workflows and business rules in ServiceNow.
• Familiarity with ITIL processes and best practices.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to work effectively with teams and stakeholders.