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Paytm

Service TL - QR

3-7 Years
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  • Posted 17 days ago
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Job Description

About Team:

QR & Sound Box is one of Paytms business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytms QR Code & Sound Box business in Indian merchants. Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and Launch the counter strategy for local initiatives taken up by the competition. Plan the market size, span and geographies by the team.

Responsibilities:

  1. Team Management (Service FSEs) min 15-20.
  2. Management - Ticket Closure of both Proactive and Reactive Merchants issues (device related).
  3. Management from Hub to FSE (Forward and Reverse Logistics).
  4. Skill.
  5. and Data Manager.
  6. Mindset.

Criteria:

  1. Strong service background
  2. Industry - DTH/Broadband/Consumer Electronics etc.
  3. Local market knowledge
  4. Strong understanding of stock handling/inventory management

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

Paytm is India's largest leading payment gateway that offers comprehensive payment services for customer and merchants. We offer mobile payment solutions to over 7 million merchants and allow consumers to make seamless mobile payments from Cards, Bank Accounts and Digital Credit among others. We pioneered and are the leader of QR based mobile payments in India. With the launch of Paytm Payments Bank, we aim to bring banking and financial services to half-a-billion un-served and under-served Indians. Our investors include Softbank, SAIF Partners, Alibaba Group and Ant Financial. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours, designing each new feature and obsesses about the smallest of details.

Job ID: 109881401