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Paytm

Service TL -QR

Paytm
Meerut
10-15 Years

This job is no longer accepting applications

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  • Posted 4 months ago

Job Description

  • Team Management (Service FSEs) min 15-20
  • SLA Management - Ticket Closure of both Proactive and Reactive Merchants issues (device related)
  • Material Management from Hub to FSE (Fwd and Reverse Logistics)
  • Upselling Skill
  • Analytical and Data Management
  • Trainer Mindset

Criteria:

  • Strong service background
  • Industry: DTH/Broadband/Consumer Electronics, etc.
  • Local market knowledge
  • Strong understanding of stock handling/inventory management

More Info

Job Type:
Permanent Job
Industry:
FinTech
Role:
Team Leader
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Paytm

Paytm is India's largest leading payment gateway that offers comprehensive payment services for customer and merchants. We offer mobile payment solutions to over 7 million merchants and allow consumers to make seamless mobile payments from Cards, Bank Accounts and Digital Credit among others. We pioneered and are the leader of QR based mobile payments in India. With the launch of Paytm Payments Bank, we aim to bring banking and financial services to half-a-billion un-served and under-served Indians. Our investors include Softbank, SAIF Partners, Alibaba Group and Ant Financial. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours, designing each new feature and obsesses about the smallest of details.

Job ID: 109864605

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Last Updated: 22-07-2025 04:07:30 PM
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