Service Sales Support Specialist

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Your role and responsibilities

In this role, you will have the opportunity to collaborate in conjunction with the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology. Each day, you will determine costs, prepare final documentation, and serve as a key technical resource in the assigned area. You will also showcase your expertise by performing lost proposal analysis, identifying potential cause, and recommending future actions.

The work model for the role is: #LI - Onsite

This role is contributing to the automation in Marine & Ports in the India region. Main stakeholders include vessel operators, port authorities, internal service operations teams, and external service partners or contractors.

You will be mainly accountable for:

• Supporting the local Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.

• Preparing / supporting in the preparation of technical/commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives.

• Analyzing customer needs and competitor offers through information from general market and the Sales organization.

• Defining cost for the proposed solution and communicates it to the Sales organization

Qualifications for the role:

• 6-10 years of f experience in Sales support within the Marine & Port Industry.

• B.E. in Electrical or Electronic Engineering (or an equivalent technical qualification).

• Strong technical competence in understanding customer requirements,

• Hands-on experience collaborating with port authorities, vessel operators, contractors, and internal service teams to ensure smooth service execution.

• Skilled in communication, time management, and stakeholder engagement, with a solution-oriented and structured approach to delivering service excellence.

More about us:

ABB's Marine & Ports division drives energy efficiency, safety, and a clean maritime future through electric, automated, and digital solutions. Our integrated solutions and lifecycle services for ship and shore help owners and operators of vessels and cargo terminals optimize performance, increase reliability and reduce emissions. From the pioneering Azipod propulsion system to advanced automation and digital connectivity, we prepare the maritime industry to meet the demands of tomorrow.

With a team of 2,000 experts operating from 26 locations worldwide, we bring over 100 years of industry experience. To date, we have electrified more than 1,500 ships, automated over 1,700 container cranes, and digitally connected more than 2,000 vessels and terminals. At ABB, our mission is to help industries outrun-leaner and cleaner.

We value people from different backgrounds. Could this be your story Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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