Qualification:
- Diploma/BE in Electrical, Electronic, Mechanical, Instrumentation or B.Sc. (Science)
Experience: must have 2 yrs. of experience in the similar industry
- like Elevator, Excalavator, Excavator, Lift, Parking system etc
Work location: Bangalore
Job scope:
- We are looking a person who will take care Service Marketing Sales activities efficiently.
- The candidates should have experience in Service Marketing / Service Product Sales marketing and have to bring orders from customers for the companys service products.
Job Responsibilities:
- Planning of potential after sales business
- Must contact all the clients and potential customers to discuss service products would meet their requirements
- Arrange meetings with the clients or visit their locations to persuade them to buy a product or subscribe to any service
- Responsible for Annual Maintenance contract selling
- Gaining back the lost business.
- Coordination with service team for required sales activity if any.
- Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
- Converting customers from warranty to AMC and retain them
- Selling spares to customers not in contract
- Creating value added solutions for old systems by way revamp and retrofit
- Misc. other duties commensurate with the capabilities of a Service Engineer
- Create, update, and maintain asset related documents trackers.
- Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding Job/project
Skills required:
- Should have excellent and proven presentation and communication skills.
- Should have sound technical knowledge of Company's Product
- should be able to work against targets
- Require excellent customer service skills to deal with any customer concerns or complaints
- Must be comfortable with traveling
- Working knowledge of MS Office, Excel
