service now specialist

We're Hiring: ServiceNow Specialist (HRSD / CSM / FSM) PAN India

Location: PAN India | Experience: 510 years | Band: B2/B3

Wipro is looking for experienced ServiceNow professionals to join our team and implement solutions that streamline enterprise processes for employees, customers, and field service teams. You'll work on automating workflows, integrating systems, and deploying enterprise-grade ServiceNow solutions.

Role Options:

HRSD (HR Service Delivery):

• Implement HR Service Delivery applications
• Knowledge of HR processes, case & knowledge management
• Integrate ServiceNow with external systems via REST/Web services

CSM (Customer Service Management):

• Hands-on CSM process implementation
• Experience with integrations using SOAP, REST, email, MID
• Optimize customer service operations, VA, PA & predictive intelligence

FSM (Field Service Management):

• Work Order management, scheduling, and dispatch
• Configure Field Agent activities & inventory operations
• Integrate FSM with other apps and data sources

Skills Required:

• Strong ServiceNow expertise in ITSM, HRSD, CSM, FSM, CMDB, ITOM, ITBM
• Scripting & integrations knowledge
• Experience in production deployment of ServiceNow solutions
• Ability to collaborate with stakeholders and SMEs

Apply Now: Send your profile to [Confidential Information] contact 6302205189

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its is for the face to face interview

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Wipro ServiceNow Specialist (HRSD / CSM / FSM) PAN India

Location: PAN India | Experience: 510 years | Band: B2/B3

Interview Type:Face-to-Face (F2F) Immediate Hiring

Wipro is looking for experienced ServiceNow professionals to join our team and implement enterprise solutions that streamline processes for employees, customers, and field service teams. This is an on-site face-to-face interview opportunity for immediate hiring.

Role Options:

HRSD (HR Service Delivery):

• Implement HRSD applications and manage HR workflows
• Knowledge of Case Management, Knowledge Management, and HR processes
• Integration with external systems using REST/Web services

CSM (Customer Service Management):

• Hands-on experience with CSM processes and integrations
• Optimize customer service operations with Virtual Agent, Predictive Intelligence, PA & continual improvement

FSM (Field Service Management):

• Work Order management, scheduling, and dispatch
• Configure field agent activities and inventory operations
• Integrate FSM with enterprise apps and data sources

Skills Required:

• Strong ServiceNow expertise (ITSM, HRSD, CSM, FSM, CMDB, ITOM, ITBM)
• Scripting & integration knowledge
• Production experience with ServiceNow solutions
• Excellent stakeholder collaboration