Service Now (HRSD)

Role & Responsibilities

• Work on ServiceNow HRSD implementations with a focus on modules such as Case Management and Employee Service Center.
• Utilize strong understanding of HRSD capabilities to design, configure, and enhance HR service workflows.
• Develop and customize ServiceNow solutions using platform scripting and web technologies.
• Support integrations between HRSD and other enterprise systems.
• Apply knowledge of HR processes to ensure solutions meet business and functional requirements.
• Collaborate with cross-functional teams using Agile methodologies to deliver high-quality outcomes.
• Troubleshoot, analyze issues, and provide effective resolutions.
• Maintain clear communication and documentation throughout project activities.
• Preferred candidates may hold relevant ServiceNow HRSD certifications.