Service Now Developer

QUALIFICATIONS

• BS in Science/Engineering/Mathematics or equivalent work experience
• 4+ years of hands-on experience developing, maintaining, and administering one or more ServiceNow instances
• ServiceNow Certified Application Developer and Certified Administrator preferred
• Experience with Agile methodologies
• Strong problem-solving skills
• Excellent communication and collaboration skills

KNOWLEDGE, SKILLS, AND behaviors

• Web technologies, frameworks like HTML5, CSS3, JavaScript, JQuery, Angular, REACT.
• Application development language such as C#, .NET Core.
• Azure Cloud Development
• Extensive experience working with business users to understand requirements and implement technical solutions
• Proven experience creating and maintaining technical and architectural documentation
• Proven experience implementing and maintaining service portals and Workspaces
• Extensive knowledge of ServiceNows Application Studio and the Service Portal
• Platform implementation experience preferred
• Ability to solve problems, prioritize, and multi-task in a fast-paced deadline-driven environment
• Ability to work successfully in a team environment as well as independently
• In-depth understanding of the Agile methodology and proven experience gathering requirements and grooming stories, features, and epics

Primary responsibilities

• Design, architect, and develop solutions on the ServiceNow platform to fulfill user requirements
• Troubleshoot advanced issues in the role of Level 3 Support, and resolve critical incidents as a member of an after-hours and weekend on-call rotation
• Develop within and maintain ServiceNows Customer Service Management application, Service Portal, UI 16, and the new Workspaces UI
• Provide technical leadership, mentor junior colleagues, and build relationships with business users and the Product Management team
• Assist with platform upgrades and help maintain the overall health of the platform
• Advocate for and champion the use of ServiceNow as a go-to solution for business needs
• Build and maintain robust integrations with other systems and tools to support our business objectives
• Work with your peers in a self-organizing manner as part of an Agile scrum team
• Aggressively look for ways to reduce technical debt, introduce best practices, and champion high-quality user experiences within the platform
• Work collaboratively with other developers and engineers, as well as the Product Management team to design elegant, modern, efficient, and high-quality solutions that address business needs

Required Skills and Experience

• key Skills :C#,ServiceNow, Application Studio. Oops Programming, Azure Cloud Development, ServiceNow Service Portal, ServiceNow, ServiceNow Certified Application Developer, SNow, ITSM, JQuery, Dot Net Core, Angular, JavaScript, Agile, UI 16, Data Structures And Algorithms, Workspaces UI
• Education :B.Sc/B.Com/M.Sc/MCA/B.E/B.Tech