Description
We are seeking freshers/entry-level candidates for the position of Service Engineer. In this role, you will be responsible for providing technical support and maintenance services for our equipment and machinery, ensuring customer satisfaction through effective service delivery.
Responsibilities
- Install, configure, and maintain various equipment and machinery at client sites.
- Provide technical support and troubleshooting assistance to customers via phone, email, or in-person.
- Conduct regular maintenance checks and repairs on equipment to ensure optimal performance.
- Document service activities and maintain accurate records of service requests and resolutions.
- Collaborate with other engineers and departments to improve service delivery and customer satisfaction.
Skills and Qualifications
- Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, or related field)
- Strong problem-solving skills and ability to troubleshoot technical issues.
- Familiarity with mechanical and electrical systems and components.
- Excellent communication and interpersonal skills to interact with clients and team members effectively.
- Basic knowledge of software applications relevant to engineering and service management.