Service Engineer (Track and Trace/Vision Systems) - Maharashtra

ACG is a leading global provider of integrated pharmaceutical manufacturing solutions, offering a comprehensive range of products such as capsules, films & foils, engineering equipment, and inspection and track & trace systems. With a presence in over 100 countries and a workforce of more than 3,200 employees, ACG is dedicated to providing world-class technology to the pharmaceutical industry. The company prides itself on high quality standards and compliance with international certifications, having installed over 20,000 machines worldwide. ACG's solutions cover the entire pharmaceutical production process, including capsule filling, tableting, packaging, and end-of-line systems.

This is a full-time, on-site Service Engineer role based in Mumbai, Maharashtra. The Service Engineer will be responsible for installation, troubleshooting, maintenance, and repair of Track and Trace/Vision Systems. They will conduct field service visits, provide technical support to clients, and ensure efficient operation of the systems. The role requires effective communication with customers and internal teams to diagnose issues, perform corrective actions, and document the service processes thoroughly.

• Proficiency in Troubleshooting and Maintenance & Repair to identify and resolve technical issues efficiently
• Experience in providing Field Service and Technical Support, including handling service visits and client queries
• Strong Communication skills to interact effectively with clients and internal teams
• Good understanding of Track and Trace/Vision Systems and related technologies
• Ability to work independently in an on-site environment
• Bachelor's degree or diploma in Engineering (Electrical, Electronics, Instrumentation, or related field) is preferred
• Previous experience in pharmaceutical engineering or related sectors is advantageous