Service Engineer

Job Description

Position: Field Service Engineer

Location: [Hyderabad, India] — pan-India travel

Experience: 2+ years

Segment: Pharmaceutical, Agrochemical, CRO/CDMO & Research Labs

About the Job

We are looking for an Electronics / Instrumentation Engineer with strong fundamentals to install, commission, and service automated laboratory reactor systems at pharmaceutical and research laboratories across India. The engineer must understand the science the customer is performing to diagnose problems correctly and speak the customer's language.

Key Responsibilities

Installation & Commissioning

• Install or integrate equipments
• Verify heating/cooling performance against OEM specifications before handover
• Support IQ/OQ/PQ documentation as required by pharma customers (GMP/GLP environments)

Preventive & Breakdown Maintenance

• Troubleshoot temperature-control loops
• Electrical connections and diagrams
• Replace precision spares

Calibration & Qualification

• Calibrate/verify the range of laboratory grade equipments
• Perform heat-transfer verification tests; document for customer audit trails

Documentation & Compliance

• Maintain GMP-friendly service records, calibration certificates, PM checklists, and spare-part logs suitable for customer audits
• Coordinate escalations with OEM support

Required Technical Knowledge:

Technical Skills (Instrumentation)

• Sensors: Pt100/RTD, thermocouples, pressure transducers — wiring, signal types (4–20 mA, 0–10 V), error sources
• PID control theory: tuning concepts, loop behavior diagnosis
• Multimeter-level electrical diagnostics; power supplies, PCBs, connectors, EMI/earthing basics
• Calibration methods and traceability documentation
• Troubleshoot electrical issues: power supplies, controller boards, touchscreen interfaces, sensor wiring, earthing problems
• Maintain calibration standards, traceability records, and certificates for GMP/GLP customer audits
• Support IQ/OQ/PQ qualification documentation at pharma sites
• Diagnose PID control loop behavior: overshoot, oscillation, slow ramping — and distinguish sensor fault vs. controller fault vs. circulator limitation

Candidate Profile

Education

• B.E./B.Tech or Diploma in Electronics Engineering / Instrumentation Engineers
• Candidates with dual exposure to Chemical Engineering with instrumentation experience are highly valued

Experience

• 2+ years servicing lab instruments
• Prior work with pharma customers (R&D or production) strongly preferred
• Understanding of automated synthesis platforms is a decisive advantage

Soft Skills

• Strong English communication, disciplined documentation, audit-ready work habits
• PAN-India travel willingness