Lead Service Engineer

Position: Lead Service Engineer – Advanced Laboratory Equipments

Location: [Hyderabad, India] - pan-India travel

Experience: 6+ years

About the Role

We need an engineer who is comfortable with two sides of Engineering Domain's: the mechanical motion (stirrers, lift mechanisms, seals, couplings) and the instrumentation brain (temperature sensors, PID control, dosing systems, touchscreens).

Key Responsibilities

Mechatronics Core

• Install, commission, and service systems majorly in Pharma, Chemical and other industries
• Diagnose electromechanical faults: stirrer motors, drive electronics, magnetic couplings, lift/tilt mechanisms, dosing pump assemblies
• Contribute to sensor mounting, wiring, shielding, and grounding practices
• Align and calibrate motion systems; replace bearings, seals, belts, and drive components to OEM spec

Instrumentation & Control

• Calibrate and verify Pt100 probes, thermocouples, pressure sensors, load/torque sensors, and balances
• Assist in selecting appropriate sensors (temperature, pressure, vibration, etc.) based on system requirements
• Troubleshoot PID temperature-control loops: overshoot, oscillation, sluggish ramps, sensor lag
• Distinguish between sensor fault, controller fault, circulator capacity limit, and process/chemistry behavior
• Handle firmware updates, controller board replacement, touchscreen/HMI issues, and PC/software connectivity

Calibration & Compliance

• Maintain calibration traceability (dry-block calibrators, reference thermometers) for GMP/GLP audits
• Execute IQ/OQ protocols and produce audit-ready service and calibration reports
• Follow pharma and other industry standards and safety practices during instrumentation activities.

Customer & Commercial Support

• Train users on correct operation and preventive care
• Manage spare-parts stock, warranty claims, and escalations to OEM support

Education

• B.E./B.Tech or Diploma in Mechatronics Engineering, or Instrumentation & Control / E&I with strong mechanical aptitude

Technical Skills (Mechatronics)

• Motors (DC, BLDC, stepper), drives, gearheads, encoders, coupling alignment
• Reading mechanical drawings and exploded views; precision assembly of small mechanisms
• Basics of pumps, valves, and fluid dosing systems

Technical Skills (Instrumentation)

• Sensors: Pt100/RTD, thermocouples, pressure transducers — wiring, signal types (4–20 mA, 0–10 V), error sources
• PID control theory: tuning concepts, loop behavior diagnosis
• Multimeter-level electrical diagnostics; power supplies, PCBs, connectors, EMI/earthing basics
• Calibration methods and traceability documentation

Advantageous knowledge (trainable)

• Heat transfer basics
• Pharma context: IQ/OQ/PQ, GMP documentation andaudit trails

Soft Skills

• Clear English communication with R&D scientists and lab managers
• Meticulous documentation habits; safety-first working style
• Willingness for pan-India travel