Key Responsibilities
Installation & Commissioning
- Install, configure, and commission IBMS and ELV systems, ensuring adherence to client specifications and project timelines.
- Perform system integration, ensuring that all components are working seamlessly together.
System Maintenance & Troubleshooting
- Perform regular maintenance of IBMS and ELV systems to ensure optimal performance and longevity.
- Diagnose and resolve technical issues with systems such as BMS, CCTV, fire alarms, access control, and HVAC controls.
- Respond to service calls promptly and efficiently to minimize system downtime.
Customer Support & Service
- Provide technical support to clients, addressing queries and resolving problems.
- Conduct training sessions for clients on system operations and basic troubleshooting techniques.
- Build and maintain strong relationships with clients to ensure high levels of customer satisfaction.
Documentation & Reporting
- Maintain accurate service records, including installation reports, maintenance logs, and troubleshooting documentation.
- Prepare and submit detailed service reports and feedback to the Service Manager or Operations Manager.
System Upgrades & Modifications
- Perform system upgrades, updates, and modifications as required to meet client needs or comply with new regulations.
- Advise clients on the best practices and solutions for improving system performance and efficiency.
Compliance & Safety
- Ensure all work is carried out in accordance with safety regulations and standards.
- Adhere to company policies, procedures, and protocols to guarantee high standards of service.
Collaboration & Teamwork
- Work closely with the project team and other service engineers to ensure smooth execution of tasks.
- Share knowledge and provide guidance to junior engineers or trainees when needed.
Key Requirements
- Educational Qualifications
- Bachelors degree or diploma in Electrical Engineering, Electronics, or a related field.
- Additional certifications in IBMS, ELV systems, or related fields are a plus (e. g. , BMS, HVAC, Fire Safety).
- Experience
- Minimum 2-4 years of experience working with IBMS, ELV, or similar systems.
- Hands-on experience in the installation, maintenance, and troubleshooting of systems such as CCTV, fire alarms, access control, BMS, and HVAC
