Service Engineer

Profile Title: Electrical Service Engineer

Location: Pune

Work Type: On-the-field/On-site

Company Profile

Growloc is a leading Agri-tech company in India specialising in IoT solutions for farm

management. We empower farmers with innovative technology to optimise resource usage, improve yields, and ensure consistent quality produce. Backed by a team of passionate individuals, Growloc is committed to creating a more sustainable and productive future for Indian agriculture.

Job Description

Growloc Pvt Ltd. is seeking a highly motivated and skilled Electrical Service Engineer to join our dynamic team. This role will involve providing on-site service, maintenance, and troubleshooting of electrical equipment and systems to our valued clients.

Key Responsibilities

• On-site Service and Maintenance:
• Perform preventative maintenance checks and repairs on a variety of electrical
  
  

Equipment, Including But Not Limited To

• Motors, generators, transformers, switchgear, control panels, relay and SMPS wiring,
  
  

controller wiring,

• Troubleshoot and diagnose electrical faults using appropriate diagnostic tools.
• Conduct field repairs and replacements of components as needed.
• Ensure all work is performed safely and in accordance with relevant electrical safety
  
  

standards and regulations.

• Customer Interaction: ○ Build and maintain strong relationships with clients. ○ Provide excellent customer service, including clear and concise communication regarding service updates, troubleshooting, and recommendations. ○ Address customer concerns promptly and professionally.
• Technical Support:
  
  

○ Provide technical support to clients over the phone or remotely.

○ Assist with system upgrades and installations.

○ Document all service activities accurately and completely in company records.

• Travel:
  
  

○ Travel to customer sites within and outside of Pune as required (approximately 40% travel time).

• Other Duties:
  
  

○ Participate in ongoing training and professional development to enhance skills and

knowledge.

○ Assist with the development and improvement of service procedures and documentation.

○ Contribute to a positive and collaborative team environment.

Qualifications

• Diploma or bachelor's degree in electrical engineering or a related field.
• Minimum 1-3 years of experience in industrial electrical maintenance and repair.
• Strong understanding of electrical principles, including AC/DC circuits, power
  
  

distribution, and control systems.

• Experience with panel wiring and panel design.
• Knowledge of relevant electrical safety standards (e.g., NEC, IEC).
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
  
  

At Growloc, we value innovation, collaboration, and a commitment to making a positive impact. Join our team and play a pivotal role in revolutionising agriculture with cutting-edge technology.

Skills: maintenance,customer,troubleshooting,agriculture