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• Handle IT service desk tickets and user queries
• Provide first-level technical support for system and application issues
• Escalate unresolved issues to appropriate technical teams
• Maintain customer satisfaction through effective communication
• Ensure accurate documentation of support activities
• Support continuous improvement of service desk processes
Our clients says we are a team of amazing designers and developers who have produced stunning websites / apps and got the best rankings through internet marketing activites for their business online. we believe no client and project is same and we approach all our projects the same way. Through the years all our clients have replied on us to give them the best solution which works for their business and we are glad to say that we have not yet failed in doing so. we continue to improve and grow to make sure our clients gets the best of the internet world. We do IT.
Job ID: 146109889
Skills:
Service Desk, Customer Support, Customer Care, Inbound Voice, Outbound Process, CRM
Skills:
Windows, Linux, Macos, Servicenow, Jira, Technical Support
Skills:
Service Desk Management, Incident Management, Ticketing Tools, Service Desk Voice Support, CRM, Technical Support
We don’t charge any money for job offers
