Service Desk Management11-ATCI Professional

Logic Planet

Bengaluru, Belgaum

1-5 Years

Save

Posted 6 hours ago
Be among the first 10 applicants

Early Applicant

Quick Apply

Job Description

Key Responsibilities:

Manage and resolve technical issues efficiently to minimize downtime.
Provide excellent customer service and support to clients.
Troubleshoot and diagnose technical problems using various tools and techniques.
Collaborate with internal teams to resolve complex issues.
Develop and implement process improvements to enhance service desk efficiency.
Analyze and report on service desk metrics and performance.
Maintain ITIL best practices in incident management and support operations.

More Info

Job Type:

Industry:

Role:

Function:

Employment Type:

Open to candidates from:

Indian

About Company

Logic Planet

Logicplanet IT Services (India) Pvt. Ltd., incorporated in 2007 and headquartered in Hyderabad, operates as a software publishing, consulting, and IT solutions provider. The company delivers enterprise technology services including software development, digital transformation, and IT staffing solutions. With expertise in areas such as embedded systems, QA automation, ERP, and cloud technologies, Logicplanet supports global clients by combining technical innovation with workforce solutions, positioning itself as both a technology partner and a recruitment facilitator.

Job ID: 146919745

Jobs by Skill - IT