Service Desk Engineer Job Openings in bangalore

Description

We are seeking a motivated Service Desk Engineer to join our team in Bangalore. This role is ideal for candidates with 0-1 years of experience who are eager to develop their skills in IT support and provide excellent service to our users.

Responsibilities

• Provide first-level support to end-users for hardware and software issues.
• Troubleshoot and resolve technical problems related to IT services and systems.
• Respond to service requests and incidents via phone, email, and ticketing system.
• Document issues and resolutions in the ticketing system for tracking and reporting purposes.
• Escalate complex issues to senior team members as necessary.
• Participate in on-call support rotations as needed.
• Maintain a high level of customer service while assisting users.

Skills and Qualifications

• Basic understanding of IT support and service desk operations.
• Familiarity with operating systems such as Windows and Linux.
• Knowledge of networking concepts and troubleshooting.
• Experience with ticketing systems and remote support tools.
• Excellent communication skills, both verbal and written.
• Ability to work collaboratively in a team environment.
• Strong problem-solving skills and attention to detail.

Role: Service Desk Engineer

Passed Out: 2015-2025

Experience: Fresher

Qualification: Any Degree/ Any Graduate

Package - 2.4-3.2LPA

Location- Hyderabad, Bangalore and chennai

Requirement : Good Communication / Basic Computer Knowledge

Interested Candidate Kindly Call Or What's App Srija HR - 8124 404 404