- Understand and manage the end-to-end hiring and onboarding processes.
- Provide helpdesk support for Avature users, resolving queries and training end users as needed.
- Analyze system integrations within the recruitment technology ecosystem.
- Develop, maintain, and optimize data integrations using Avature's Junction platform.
- Configure and monitor data flows (import/export/sync) between Avature and third-party systems.
- Set up triggers (HTTP endpoints, webhooks, schedules) to automate integration workflows.
- Troubleshoot integration issues, monitor performance, and ensure data security compliance.
- Collaborate closely with the Avature implementation team and other stakeholders to deliver seamless functionality.
- Continuously improve system adoption, user experience, and process efficiency.
- Perform data analysis on usage, traction, and system adoption trends.
- Maintain technical documentation and provide proactive recommendations for system improvements.
- Work with various data formats (JSON, XML, CSV) and protocols (REST, SOAP).
- Escalate and manage complex system issues appropriately.
- Proficiency in PowerPoint, Outlook, and basic reporting tools.
Qualifications
Graduate in any discipline (B.Sc, B.Com, B.A, etc.), Business, Computer Science, or a related field.
Must have skills
- Avature Knowledge
- ATS System Integration Knowledge
- Effective communication skills in English
Good to have skills
