Service Delivery Specialist

WE ARE HIRING

Walk- In- Drive at Sakinaka (Mumbai)

Profile: SERVICE DELIVERY

Wednesday; 8th April 2026.

Time : 10:00 am to 4:00 pm.

Profile - Service Delivery (VRF/Ductable) and Chillers

Location - Mumbai (Sakinaka)

Experience - 2 yrs and above.

Qualification- Diploma /B.E. (Mechanical)

JD - Service Delivery

1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT

2 Daily review of pending complaints

3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint

4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target

5 Arranging to send defective material back

6 Raising warranty claims wherever applicable

7. Submission of offers for NON AMC i.e Spares & R&S as per company guidelines and policies and booking and billing the orders