We are looking for an experienced and dynamic professional to join Valmet's Data Platforms Team as a Service Delivery Manager. In this role, you will serve as the delivery lead within Valmet's Data Platforms domain, overseeing and managing the day-to-day operations of the local delivery team while supporting global data and analytics initiatives.
The ideal candidate will have 1015 years of proven leadership experience, combined with deep expertise in data platforms, data modelling, and data architecture principles (including data lakes, data warehouses, metadata, and governance). You should have hands-on experience in designing, building, and maintaining scalable, reliable data pipelines for collecting, transforming, and loading (ETL) data from diverse sources into storage systems. Additionally, you will leverage your expertise to help the delivery team optimize pipelines for performance, scalability, and cost efficiency.
Areas of Responsibility
- Team Leadership Managing local delivery team and fostering collaboration.
- Help and support delivery team in daily tasks
- Oversee local execution of development and services
- Ensure architectural guidelines and quality in delivery projects
- AMS management and coordination for Data Platform services
- Ensure IT services are delivered effectively and meet agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
- Oversee resolution of major incidents and recurring issues.
- Coordinate root cause analysis and implementation of long-term fixes.
- Identify opportunities for improvement in service delivery.
- Implement best practices (e.g., ITIL framework) and optimize processes.
- Ensure financial plans
Basic Requirements Of The Position
- Bachelor's or higher degree in Computer Science, Engineering, or related field.
- Solid understanding of data and analytics platforms, data modelling, and data architecture principles (data lake, data warehouse, metadata, governance)
- Proven experience in administering and managing Microsoft Fabric or similar data and analytics platforms.
- Experience in Microsoft Azure services, including data platform related technologies.
- Strong understanding of data platform governance, security, and compliance principles, with experience implementing them in a Microsoft environment.
- Knowledge of data integration tools and techniques for ingesting and processing data from diverse sources.
- Strong project management skills, with the ability to prioritize tasks and manage timelines effectively.
- Strategic mindset with a proven track record of influencing and aligning stakeholders to achieve complex goals.
- Excellent communication and interpersonal skills to facilitate effective collaboration with diverse teams.
Competencies And Skills Of The Position
- Strategic thinker with ability to translate vision into execution.
- Strong knowledge of enterprise systems.
- Effective leadership and stakeholder engagement skills.
- Experience with AI/ML in data operations is a strong plus.
- High cultural awareness and ability to manage diverse, global teams.
- Fluent in English (written and spoken).
If this opportunity sounds like a fit for you please send your application via Valmet career page.
When everything works together
Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers performance forward requires creativity, technological innovations, service know-how and above all, teamwork.
Join the team! www.valmet.com/careersna
