service advisor, Bodyshop advisor,

Key Responsibilities:

* Greet customers and understand their vehicle service/repair requirements

* Provide accurate cost estimates and timelines for services

* Coordinate with technicians to ensure proper diagnosis and repair

* Keep customers updated on service progress and additional requirements

* Prepare job cards, invoices, and maintain service records

* Ensure high levels of customer satisfaction and handle complaints professionally

* Promote additional services, parts, and maintenance packages

* Follow up with customers post-service for feedback

Requirements & Qualifications:

* Diploma/Degree in Automobile or Mechanical Engineering (preferred)

* Good communication and interpersonal skills

* Basic knowledge of automotive systems and servicing

* Ability to handle customers and resolve queries effectively

* Basic computer knowledge (MS Excel, billing software, etc.)

* Customer-oriented attitude with problem-solving skills

Preferred Skills:

* Experience in automobile dealership/service center

* Sales and upselling skills

* Time management and multitasking ability