Senior UX Designer

Senior UX Designer

About FinacPlus

FinacPlus is a Great Place to Work® Certified organization — a recognition of our people first culture, collaborative environment, and focus on professional growth. We provide high-end virtual business process and technology services to leading global clients across finance, banking, mortgage, research, and data services. At FinacPlus, you'll work with world-class talent, cutting-edge technology, and international stakeholders — while still enjoying the openness, agility, and career visibility of a fast-growing company.

About Our Client — Toorak Capital Partners

You will be part of a dedicated engineering team supporting Toorak Capital Partners, a leading U.S.-based integrated correspondent lending platform that funds residential, multifamily, and mixed-use real estate loans across the U.S. and U.K. Headquartered in Summit, New Jersey, Toorak's leadership team brings deep expertise across real estate lending, capital markets, securitization, asset management, and credit. To date, Toorak-funded projects have renovated or stabilized housing for 9,000+ families — averaging 500+ families every month.This is a rare opportunity to build mission-critical, cloud-based mortgage technology platforms that directly support one of the most respected players in the global mortgage finance industry.

Most senior designers manage complexity. We need someone who creates clarity out of it.

The Reality

This role exists because we're past the stage of figuring out what to build. We know the problem space. We know the users. What we need now is someone who can lead design at the level where strategy, craft, and execution stop being separate conversations.

You'll own the design direction across two product worlds — SaaS and B2C. Enterprise users who live inside dashboards and make decisions over weeks. Consumers who decide in three seconds and never come back if you get it wrong. You'll move between them without losing depth in either. Your range has to be architectural, not just stylistic.

You won't be handed a brief. You'll sit in rooms where the problem isn't defined yet and be expected to define it. You'll challenge product direction when the research says otherwise — and back it up. You'll build the systems that your team designs inside, set the quality bar for every screen that ships, and be the reason junior designers get better faster. No hand-holding from above. No design-by-committee. You set the standard. You defend it. You raise it.

What the Job Actually Demands

Design leadership & systems architecture

You don't just contribute to a design system — you own its vision. You architect it for scale, enforce its integrity, govern its evolution, and know exactly when to break the rules because the product demands it. You think in patterns, tokens, and component logic — not pages. Your decisions have downstream consequences across teams and you design knowing that. Sloppy components are a team tax. You've never been okay with that.

Strategic design ownership

You work at the problem level, not the brief level. You shape product strategy through design — identifying gaps before they're on the roadmap, proposing solutions before they're requested, influencing prioritisation with research and rationale. You're in the room when decisions get made. You translate business goals into user outcomes fluently, in both directions. You understand KPIs, conversion metrics, retention signals, and engagement data — and you use them to sharpen your design thinking, not just to report on it.

Information architecture & interaction design at scale

You've designed complex enterprise flows — multi-step workflows, permission-based interfaces, data-heavy dashboards — and you've made them feel simple. You understand responsive design deeply: not just mobile version exists but genuinely considered cross-device experience. You think about states — empty, loading, error, edge case — before anyone asks you to.

Prototyping that drives product decisions

Figma variables, conditionals, multi-state flows, real interaction logic — these are your baseline. Your prototypes resolve engineering debates, replace lengthy spec documents, and make stakeholders confident before a single line of code is written. Not click-dummies. Decision tools. If needed, you can also prototype in ProtoPie or Framer for higher-fidelity interaction work.

AI as a force multiplier — for you and your team

Claude, Google Stitch, Galileo AI, Uizard — not tools you evaluate, tools you run daily. You've built an AI-augmented workflow that compresses discovery time, generates design variations at speed, stress-tests ideas, and kills work that doesn't need human judgment. You're actively bringing your team into this way of working. We will go deep on this in the interview. I've been meaning to explore it is the wrong answer.

Research that changes direction

You've killed features with research. You've redirected roadmaps. You don't run studies to validate — you run them to learn. Moderated, unmoderated, contextual inquiry, heuristic evaluation, A/B testing, quantitative surveys, heatmaps, funnel drop-off analysis — you choose the right method for the right question. You synthesise findings into product decisions, not slide decks. You present what the data forced you to do, not just what you found.

Accessibility & inclusive design — non-negotiable

WCAG 2.1 AA isn't a checklist you hand off to QA. It's how you design. You think about contrast, focus states, screen reader behaviour, and keyboard navigation from the first frame. At scale, this is a standard you set for the whole team, not just for yourself.

Cross-functional leadership without the title

You run discovery workshops. You facilitate alignment sessions between product, engineering, and business stakeholders who don't always agree. You push back on PMs and engineers with evidence and conviction — not opinion. You present to leadership and make them get it without dumbing it down. You don't protect your work — you pressure-test it publicly, update it fast, and move on.

Mentorship that compounds

You make the designers around you sharper. Your critique teaches, not just corrects. You create the conditions where junior designers do their best work. You document decisions, build shared references, and raise the team's design IQ — not just your own. This is part of your job description, not a side responsibility.

What You Must Bring

• 6–10 years of product/UX design experience — SaaS and D2C, both, at meaningful scale
• Figma at a principal level — you've built and governed design systems in it, not just designed inside them
• Deep information architecture and interaction design chops — enterprise complexity, simplified
• A track record of research that shaped product direction, not just informed it
• An AI-augmented design practice that's already running and producing results
• Experience influencing product strategy, roadmap, and cross-functional decisions
• History of mentoring or elevating junior and mid-level designers
• Working knowledge of analytics and behavioural tools — Mixpanel, Hotjar, FullStory, GA4
• The instinct to find the right problem before solving any problem

Useful, not dealbreakers

HTML/CSS fluency at a level that earns engineer respect · WCAG 2.1 AA expertise · ProtoPie or Framer for advanced prototyping · Experience hiring for or building a design team · Agile at scale · Motion design and micro-interaction thinking · UX writing and content design basics

Who Thrives Here

You operate at every altitude simultaneously — product strategy in the morning, component states in the afternoon — and never lose the thread between them. You've learned the difference between moving fast and thinking fast, and you do both. You're deeply opinionated about craft and completely unattached to being right. You spot systemic problems before they become visible symptoms. You don't wait to be asked — you act, then align. You simplify the complex without losing fidelity. You raise the quality of every room you're in — not just every screen you ship.

What You Get in Return

Design ownership at a scale most roles don't offer — real users, real consequences, real impact across enterprise and consumer both. A seat at the product strategy table, not a chair outside it. Full mandate to push AI tools further than the team already has. A team that funds research, thinking, and tools — not just delivery velocity. Hybrid setup, flexible hours, outcome-driven culture — your thinking is what's measured, not your attendance. Compensation benchmarked to top-quartile for Bengaluru product companies at this experience level.

Why Join FinacPlus

✔ Great Place to Work® Certified — collaborative, inclusive culture

✔ Exposure to global financial technology platforms

✔ Work with senior stakeholders across India, U.S. & U.K.

✔ Hybrid working with flexibility & work-life balance

✔ Competitive compensation and growth opportunities

✔ Opportunity to shape enterprise-grade products that create real-world impact

We're not looking for someone who fits this role. We're looking for someone who redefines what it looks like.

Portfolio required. No exceptions. Show your thinking, your systems, and at least one decision you made that changed the product — not just the screen.

Location: Bangalore | Manyata Tech Park

Timings: 11:00 AM – 8:00 PM IST

Compensation: Best in Industry