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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
athenahealth is a progressive & innovative U.S. health-tech leader, delivering cloud-based solutions that improve clinical and financial performance across the care continuum. Our modern, open ecosystem connects care teams and delivers actionable insights that drive better outcomes. Acquired by Bain Capital in a $17B deal, we're growing fast and investing in bold, strategic product innovations. We foster a values-driven culture focused on flexibility, collaboration, and work-life balance.
Headquartered in Boston, we have offices in Atlanta, Austin, Belfast, Burlington, and in India: Chennai, Bangalore, and Pune.
Position Summary: We're looking for a Senior UX Designer to thoughtfully contribute to our award-winning athenaCollector product in Chennai. In this role, you will work closely with a multi-disciplinary agile R&D team to define, design and test product and digital service features with the goal of creating valuable and delightful experiences for our users.
Education, Experience, & Skills Required
Bachelor's or Master's degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business or related disciplines
5 to 9 years of professional experience working in digital design
Solid capability in UX creative and design techniques
Experience facilitating and summarizing user research as part of field studies and in-person or remote evaluative testing
Understand how to work within agile development process for the design, development, and delivery of software
Strong verbal and written communication skills
Responsibilities:
Identify and frame user-centered problems effectively
Conducting discovery to understand user needs, behaviors, and pain points through methods such as interviews, surveys and observational studies.
Developing and organizing the structure of information within a product to ensure that users can easily navigate and find what they need.
Creating wireframes, mockups, and interactive prototypes to visualize design concepts and facilitate user testing and feedback.
Collaborate with product and engineering teams throughout the agile planning, design and development process to deliver released product that meets design intent
Collaborate with your team to ensure product features meet UX quality standards for workflow, interaction design.
Presenting design concepts and rationale to stakeholders, gathering feedback, and incorporating it into the design process.
Behaviors & Abilities Required:
Design simple, effective, and elegant interactions between users and products.
Create strong problem statements and metrics to ensure design solutions are achieving the right business and user outcomes
Forge strong relationships and work collaboratively with a multi-disciplinary team
Provide sound rationale for recommendations to gain others support and commitment.
Capable of managing ambiguity, change and uncertainty, focusing on information at hand and making good and timely decisions to effectively keep work moving forward
Adapt to ever-changing needs of a dynamic business with flexibility and willingness to jump into any aspect of work to help the team achieve results
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Job ID: 143914877