Senior Travel Consultant

WhatYou'llDo

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Conduct analysis and research on travel options, and pro-activelyanticipatetraveler needs to selladditionalservices
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use various Global Distribution Systems (GDSs), including Sabre, Apollo,Galileoand Amadeus. Training may be provided
• Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

WhatWe re Looking For

• Passion for excellence in client service, including proactive anticipation of needs
• Native GDSexpertise(Sabre is Preferred)
• Professional communication (written and verbal)
• Attention to detail
• Act with integrity, and look after personal traveler information
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
• Resolving customer issues quickly and independently / with supplier
• Exposure to handle Ex India booking along with International region