Job Description
BR prime (resume reviews, interviews) : Anup Kawitake
Job Title: QA Manual and Performance Engineer
Experience Level: 47 Years
Shift: Standard IST (with some overlap for global collaboration)
Location: Pune
Role Summary We are looking for a skilled Software Tester to perform manual testing and performance benchmarking for enterprise-grade communication solutions. The role focuses on validating functionality, scalability, reliability, and protocol complianceideally with exposure to Avaya environments, though equivalent experience in similar complex systems is welcome.
Key Responsibilities
- Execute manual testing of call flows and scenarios to identify issues.
- Deploy and configure solutions per documented procedures.
- Design and run load/performance tests (using tools like JMeter and simulators) to benchmark APIs and system performance; analyze bottlenecks and root causes.
- Validate end-to-end integrations and call flows (preferred experience across Avaya Aura components or comparable platforms).
- Perform in-depth log, trace, and packet analysis (using Wireshark and similar tracing tools) for debugging complex failures.
- Manage defects, test cases, and documentation using Jira and Confluence.
- Define test strategies, scope, coverage, and entry/exit criteria for release verification.
- Set up, configure, and maintain test environments (including clusters, certificates, SIP endpoints, etc.).
Technical Skills & Qualifications
Core Technical Stack
- Avaya Specialization (Preferred): Hands-on experience with Avaya Aura contact center solutions or similar enterprise communication platforms.
- Kubernetes & Docker: Good working knowledge of containerization and orchestration.
- Performance Testing: Strong experience with JMeter (for API/web services load testing); familiarity with simulators and performance monitoring tools is a plus.
- Database: Solid knowledge of PostgreSQL, including backup/restore operations (e.g., pgBackRest, pg_dump).
- Security Fundamentals: Experience with certificates, TLS configuration, and secure signaling (SIP/TLS).
- Operating Systems: Advanced Linux proficiency (RHEL/CentOS preferred).
- Scripting/Automation: Python or Shell scripting to automate testing tasks and procedures.
Professional Skills
- Excellent analytical and troubleshooting abilities.
- Quick learner, able to rapidly apply knowledge from documentation and knowledge transfers.
- Strong collaboration skills in distributed, global teams.
- Clear and effective written/verbal communication.
Education & Experience
- Education: B.E./B.Tech in Computer Science, Electronics & Communications, or related field.
- Experience: 47 years total in software testing/QA.
- Minimum 3 years in Contact Center (CC) domain or equivalent real-time communication systems.
- Avaya-specific experience is strongly preferred but not mandatorycandidates with deep expertise in comparable VoIP/contact center platforms will be considered.
Qualifications
B.E./B.Tech in Computer Science, Electronics & Communications, or related field.
Range Of Year Experience-Min Year
4
Range Of Year Experience-Max Year
7
