KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
- Candidates must have Bachelor's/Master's degree in Engineering, Science, or Mathematics.
- Proven experience of 3-6 years in supporting development of technical content, procedures, documentation for engineering, manufacturing or servicing of complex equipment.
- Strong and proven technical documentation skills. Candidate should be able to produce evidence or samples of documentation.
- Experience in documentation software and tools like XML, DITA and Ixiasoft CCMS are highly desirable for success in this role. Strong skills/proficiency in using MS Word and Oxygen XML documentation editors. Knowledge about other industry standards, software or tools for documentation will be a plus.
- Ability to track tasks, actions and provide regular updates. Ability to create and maintain tasks and documentation trackers. Good MS Excel skills required.
- Flexibility to adjust in work times to work with remote and local teams, ability to work with stakeholders across different geographies, able to conduct online meetings in different time zones and work comfortably with members of team from different cultures.
- Open to supporting any technical or project assignment assigned by management when needed and flexibility to travel when required for business.
Applicant must demonstrate a very high level of motivation, openness, flexibility and willingness to push own boundaries for development into a complimentary role such as trainer or any similar technical role, if required
Minimum Qualifications
Bachelor's Level Degree and related work experience of 10 years
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