Key Accountabilities and Main Responsibilities:
- Operational Management:
- Preparation and processing of invoices accurately and on time, with reviews as necessary.
- Collaborate with the Billing and Collections team to ensure smooth billing processes and timely collection targets are met.
- Weekly meetings with Collection Stakeholders in the UK to discuss collections targets and achievements.
- Work closely with the AR Manager in the UK and FCOE Manager in India Hub to drive process improvements and automation projects.
- Daily and weekly catch-ups with the FCOE Manager to discuss team performance and updates.
- Liaise with the wider team to ensure invoices are accurate, issued, and paid timely.
- Ensure month-end activities are performed timely with no delays.
- Take a hands-on approach to the monthly and quarterly billing process, ensuring accuracy in MUFG systems.
- Review pricing tables updated by the AR team to ensure correct fee structures are in place.
- Assist in the Monthly/Quarterly Billing run.
- Build and maintain strong working relationships with the Client Services Team (RMs) to handle queries efficiently.
- Review and prepare daily/weekly/fortnightly/monthly debtors reports and other ad-hoc reports as needed.
- Oversee the Billing Team Inbox daily, managing queries alongside the Billing lead.
- Act as the escalation point for the team and manage queries as they arise.
- Governance & Risk:
- Ensure team adherence to MUFG policies in all activities.
Experience & Personal Attributes:
- Experience:
- 6 to 8 years of experience as an SME or Supervisor in Accounts Receivable, Billing, Collections, or a similar role.
- Strong reconciliation and analysis skills.
- Advanced knowledge of MS Excel (Pivot, Filter, VLookup, HLookup, etc.).
- Proven ability to build and maintain relationships with both internal and external stakeholders.
- Strong communication skills (written and verbal) and attention to detail.
- Ability to work effectively both as part of a team and independently.
- Proactive and positive approach to work.
- Strong numerical skills and effective written/oral communication.
- Basic accounting knowledge.
- Personal Attributes:
- Proven ability to manage multiple tasks and meet deadlines effectively.
- Strong written and verbal communication skills.
