Job Purpose / Objective
Supervise, manage, and oversee day-to-day operations of the
data center, ensuring effective provisioning, installation/configuration, operation, and maintenance of
Windows-based servers. Maintain core IT server systems to support uninterrupted organizational operations.
Key Responsibilities / Accountabilities
- Supervise and guide team members in server installation, configuration, maintenance, and troubleshooting.
- Monitor server performance and lead application software configuration.
- Review daily system integrity, resource availability, logs, and scheduled backups.
- Perform regular security checks to detect intrusions.
- Provide training on latest technology trends.
- Oversee backup operations and ensure successful system/data recovery.
- Troubleshoot data center system issues within the allocated domain.
- Recover from hardware/software failures and coordinate with stakeholders.
- Implement new server technologies aligned with strategic plans.
- Monitor, configure, and optimize Domain Controllers.
- Recommend staff training and skill enhancement initiatives.
- Design/implement Active Directory Group Policies per organizational needs.
- Enforce IT security policies.
- Configure/maintain enterprise storage systems (SAN/NAS).
- Maintain backup/recovery plans.
- Monitor network communications.
- Oversee server-side infrastructure maintenance/monitoring.
- Configure/sustain network infrastructure.
- Recommend system upgrades.
- Plan/execute software version deployments.
- Review staff performance and address operational challenges.
Job Specifications
Education / Professional Qualifications
- Bachelor's Degree in Information Technology, Computer Science, Information Systems, or related field.
Experience
- 5+ years in data center/server administration.
- Healthcare IT experience preferred.
Certifications
- Microsoft Technology Certifications (e.g., MCSA).
Behavioral Competencies
- Driver of Excellence
- Team Builder and Effective Communicator
- Safety and Health Promoter
- Customer Sponsor
- Creativity & Innovation
- Accountability
Leadership Competencies
- Future Builder
- Inspiring Leader
- Decisive Executor
- Talent Developer
- Strategic Thinking & Planning
Technical Competencies
- IT Operations
- Process Management
- Project Management
- Software Engineering
- Compliance Management
