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LTIMindtree

Senior Specialist - System Management

LTIMindtree
Hyderabad, India
7-9 Years
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Job Description

Key Activities

  • Dashboard DevelopmentDesign develop and deploy Power BI and ServiceNowdashboards and reports for Infrastructure teams ensuring data visualization best practices
  • Data Model Management Create and maintain robust data models including data sources integration transformations and relationships in Power BI
  • ServiceNow Reporting Build and maintain ServiceNow reports dashboards Performance Analytics and custom widgets using ServiceNow reporting capabilities
  • Requirements Gathering Collect and analyze reporting requirements from various Infrastructure domains translating business needs into technical solutions
  • Report Production Delivery Produce scheduled and adhoc reports from Power BI and ServiceNow based on stakeholder requests ensuring accuracy and timely delivery
  • Dashboard Maintenance Monitor troubleshoot and maintain existing dashboards across both platforms ensuring data freshness performance optimization and alignment with evolving requirements
  • Continuous Improvement Proactively identify opportunities to enhance existing dashboards through improved visualizations new metrics and user experience optimization
  • Data Quality AssuranceValidate data accuracy and consistency across reports identifying and resolving data quality issues in collaboration with data sources owners
  • Documentation Knowledge Sharing Document data models report specifications and best practices provide training and support to dashboard users
  • Performance Optimization Optimize Power BI and ServiceNow reports for performance including DAX optimization query efficiency and ServiceNow platform performance best practices

Job Responsibilites

  • Act as reporting expert for Infrastructure teams onPower BI and ServiceNow platforms delivering highquality dashboards that support datadriven decisionmaking
  • Manage the complete reporting lifecycle from requirements gathering to deployment maintenance and continuous improvement across both platforms
  • Build and maintain ServiceNow native reporting solutions including reports dashboards Performance Analytics and custom applications
  • Ensure all dashboards meet quality standards including data accuracy visual consistency performance benchmarks and user accessibility
  • Drive continuous improvement of reporting capabilities by identifying new metrics visualization techniques and automation opportunities
  • Provide expert guidance to stakeholders on Power BI and ServiceNow reporting capabilities report interpretation and selfservice analytics
  • Collaborate with ServiceNow BI Team Data Engineers and IT teams to ensure proper data integration governance and security compliance

Required Skills Experience

  • Advanced proficiency in Microsoft Power BI including Power BI Desktop Power BI Service data modeling DAX and Power Query M language
  • Strong proficiency in ServiceNow reporting and analytics including Report Designer Performance Analytics dashboards and custom widgetsapplications
  • Experience with ServiceNow platform architecture data model tables relationships CMDB and scripting capabilities for advanced reporting needs
  • Strong experience in data modeling including starsnowflake schemas data transformations and relational database concepts
  • Experience integrating ServiceNow data with Power BI and other external data sources into unified reporting solutions
  • Strong understanding of data visualization best practices and UXUI principles for dashboard design
  • Knowledge ofIT Infrastructure and ITSM metricsavailability incidents changes problems capacity SLA compliance etc
  • Experience with performance optimization techniques for both Power BI and ServiceNow platforms
  • Excellent analytical and problemsolving skills with attention to detail and data accuracy
  • Strong communication skills to translate technical concepts to nontechnical stakeholders and gather clear requirements
  • Besthave Microsoft Power BI Data Analyst certification PL300 andor ServiceNow Certified System Administrator CSA
  • L3 REPORTING
  • Year of experience 7 to 9 year

This job is provided by Shine.com

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It/Software Development
Employment Type:
Full time

About Company

LTIMindtree

Job ID: 147206619

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Last Updated: 12-05-2026 01:52:46 AM
Homejobs in Hyderabad / Secunderabad, TelanganaSenior Specialist - System Management

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Microsoft Power Bi, Power Bi Desktop, Data Modeling, Cmdb, Dax, data transformations, data visualization best practices, scripting capabilities, starsnowflake schemas, ServiceNow platform architecture, Power Query M language, Report Designer, Power BI Service, performance optimization techniques, ServiceNow reporting, relational database concepts, Performance Analytics