RingCX is RingCentral's next-generation AI-powered Contact Center solution, designed to deliver seamless, intelligent, and personalized customer experiences across digital and voice channels. Built with a modern microservices architecture and deep AI integrations, it empowers businesses to automate, analyze, and act in real-time. Join us in shaping the future of customer engagement where speed, empathy, and intelligence converge. Be part of a team that's redefining how the world connects.
We're currently looking for: Senior Java Application Developer To succeed in this role you must have experience in the following:
- A deep understanding of the Java language and ecosystem.
- Proficiency in high/low-level design of a distributed system.
- Willingness to take ownership of the tasks and to achieve targets with minimum supervision
- Experience with SaaS, distributed, highly available, event-driven systems
- Strong problem-solving skills, a can-do attitude
- Excellent communication skills; ability to effectively present ideas and thoughts
Responsibilities:
- Work with architects and other stakeholders on polishing requirements, suggest technical solutions, and provide feasible estimates.
- Transfer requirements into implementation that is focused on efficiency and quality
- Be an owner of solutions implemented, actively support them from the proof of concept through production deployment.
- Focus not only on development but on running software in production. Be proactive in defining monitoring/alerting specifications, enhancing observability and traceability of all production flows.
- Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to.
- Participate in code reviews and other efforts to maximize quality of products.
- Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests.
- Work in a distributed team spanning across multiple time zones.
Qualifications:
- 8-10 years of experience in software development role building backend services using Java, Spring MVC/Spring Boot
- Extensive experience of writing tests using JUnit, RestAssured.
- REST API, Docker & K8s.
- Proven track record in delivery of event-driven, highly available, scalable, resilient enterprise grade commercial cloud services.
- Proficiency in developing Java applications. Advanced knowledge of Java Core, Collections, Multithreading & Java Memory Model, Garbage collection.
- Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles
- Experience developing REST services: REST manifesto, stateful/stateless services, load balancing strategies
- Strong RDBMS skills: writing advanced queries, designing table structure / indexes / triggers, query optimization / query plan analysis
- Experience working with Kafka or other messaging queues
