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Happiest Minds Technologies

SENIOR SOFTWARE ENGINEER - Oracle EBS

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Job Description

Job Description

WalkMe Builder (Services Vendor)

Contract Duration: 3 Months

Engagement Overview

We are seeking aWalkMe Services Vendorto provide ahands-on WalkMe Builderwithmoderate experienceto support anOracle EBS OTL (Oracle Time & Labor)and any other digital adoption initiatives. The resource will be responsible fordesigning, building, testing, and supporting WalkMe in-application guidanceto improve user adoption, accuracy, and efficiency for OTL processes.

This role isdelivery-focused, with limited advisory responsibilities, and requires strong experience building WalkMe content onOracle E-Business Suite (forms-based / EBS web UI).

Role Type & Duration

  • Role:WalkMe Builder / WalkMe Developer
  • Engagement:Services Vendor / Contract
  • Duration:3months (flexible scope within timeline)
  • Allocation:Full-time preferred (or agreed partial allocation with deliverables)
  • Work Mode:Remote

Key Responsibilities

WalkMe Content Build & Configuration

  • Build WalkMe assets inWalkMe EditorforOracle EBS OTLworkflows, including:
    • Smart Walk-Thrus (end-to-end guided processes)
    • SmartTips (field-level guidance and validations)
    • Launchers (contextual access to help)
    • ShoutOuts (time-bound communications, where applicable)
  • Configurestep logic, rules, and segmentationbased on role (Employee, Manager, Approver, Payroll/HR).
  • Ensure WalkMe content aligns withOracle EBS navigation, forms behaviour, and validations.
  • Follow WalkMe UX best practices for step clarity, error handling, and reusability.
Oracle EBS OTL Process Support

  • Support keyOracle Time & Laboruser journeys such as:
    • Time entry and submission
    • Time corrections / updates
    • Approval workflows
    • Exceptions and error handling
    • Historical time adjustments and audits
  • Partner with Oracle OTL SMEs to validate steps and edge cases.
Testing, UAT & Production Support

  • Performfunctional testingof WalkMe content in DEV/UAT environments.
  • Resolve content breaks caused by Oracle EBS UI behavior or configuration changes.
  • SupportUAT cycles, incorporating business feedback.
  • Assist with promotion of WalkMe content toProduction.
  • Providehypercare supportpost go-live (break fixes, quick enhancements).

Documentation & Handover

  • Maintain aWalkMe content inventory(list of Walk-Thrus, tips, launchers).
  • Apply agreed naming conventions and version control standards.
  • Provideknowledge transferto internal WalkMe administrators/builders.
  • Deliver basicadmin guidancefor maintaining and updating content post-engagement.

Required Skills & Experience

Mandatory

  • 24 years of hands-on WalkMe build experience(Builder role, not only advisory).
  • Proven experience creating WalkMe content onOracle E-Business Suite (EBS).
  • Strong knowledge of:
    • WalkMe Editor
    • Smart Walk-Thrus, SmartTips, Launchers, ShoutOuts
    • Rule logic and segmentation
  • Experience supporting enterprise applications (HR, Payroll, ERP, Finance).
  • Strong attention to detail and ability to work within tight timelines.
Preferred / Nice To Have

  • Direct experience withOracle EBS Time & Labor (OTL).
  • WalkMe certification (any level).
  • Familiarity with Oracle EBS Forms / Web UI nuances.
  • Experience supporting go-live and hypercare phases.
  • Understanding of digital adoption metrics and optimization.

Deliverables (Flexible, Within 3-Month Window)

Final scope to be confirmed during discovery; typical outputs may include:

  • WalkMe Assets
  • UAT-ready and production-ready WalkMe content
  • Content inventory and build documentation
  • Knowledge transfer session(s) to internal team

Success Measures

  • WalkMe guidance available for top OTL user journeys at go-live
  • Reduced user errors and OTL-related support tickets
  • High completion rates on critical Walk-Thrus
  • Positive feedback from business and HR/Payroll stakeholders
  • Smooth knowledge handover at end of engagement

Oracle EBS

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Job ID: 145569027

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