Position - Sr. Software Engineer - (ADOBE Experience Platform)
Location - Chennai
Work Mode - Hybrid
We are seeking an experienced AEP/RTCDP Software Engineer to design, implement, and maintain cutting-edge customer data solutions on the Adobe Experience Platform. The ideal candidate will leverage their strong data engineering background to unify customer data, enable real-time personalization, and drive actionable insights for our enterprise-level operations. This role requires expertise in data modelling, identity resolution, and integrating AEP with the broader Adobe Experience Cloud ecosystem.
Minimum Qualifications:
- Bachelor's Degree Computer Science with 7+ years of overall software design and development experience.
- Experience with SQL, Adobe (AEP/RTCDP), React, CI/CD, Cucumber, Selenium
- The ideal candidate will possess expertise in XDM schema design, identity resolution, data modeling, ETL, and SQL, driving personalized customer experiences within agile environment
- Good understanding of CJA and AJO.
- Able to design reusable components and modules
- Familiarity with cloud platforms, ideally Google Cloud Platform (GCP)
- Working knowledge of data storage solutions like Big Query or Cloud SQL and data engineering tools like Airflow or Cloud Workflows.
- Familiarity with Agile or other rapid application development methods.
- Hands on experience with one or more programming languages (JavaScript, Java, Python, Scala).
- Knowledge of various Shell Scripting tools
- Strong communication and analytical skills including effective presentation skills.
Key Responsibilities:
- Design and maintain XDM schemas and datasets to standardize customer data for profiles and segmentation.
- Configure and manage data ingestion pipelines (batch and streaming) using various sources, connectors, APIs, and SDKs.
- Set up and maintain Identity Namespaces and Merge Policies for unified customer profiles.
- Build audiences using AEP segmentation and activate them to various destinations, including Adobe Journey Optimizer.
- Collaborate on data transformations and ensure data quality, leveraging an ETL background.
- Integrate AEP/RTCDP with other platforms like Adobe Journey Optimizer (AJO) and Customer Journey Analytics (CJA).
- Create documentation, including data flow diagrams, aligning with data governance and privacy policies.
- Contribute to AEP project planning and execution, with experience in at least two implementation projects.
- Understand reporting tools and collaborate with analytics teams for actionable insights.
- Responsible for delivering the features or software functionality independently and reliably.
- Develop technical design documentation.
- Functions as core member of an agile team by contributing to software builds through consistent development practices with respect to tools, common components, and documentation.
- Participate in code reviews and automated testing.
- Helps other junior members of the team deliver.
- Demonstrates analytical thinking - recommends improvements, best practices and conducts experiments to prove/disprove them
- Provides continuous support for ongoing application availability.
- Learns, understands, participates fully in all team ceremonies, including work breakdown, estimation, and retrospectives.
- Willingness to learn new technologies and exploit them to their optimal potential, including substantiated ability to innovate and take pride in quickly deploying working software.
- High energy demonstrated, willingness to learn new technologies and takes pride in how fast they develop working software.
Adobe Journey Optimizer Developer
- Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments
- Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)
- Lead code reviews and automated testing
- Debug software components and identify code defects for remediation
- Leads the deployment, support, and monitoring of software across test, integration, and production environments.
- Automate deployments in test or production environments Leadership
- Takes accountability for the success of the team achieving their goals
- Drives the team's strategy and prioritizes initiatives
- Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas
- Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.
- Mentor and guide team members to success within the team Education & Experience
Required Qualifications:
- Minimum of 7+ years of overall IT experience in software engineering or data engineering roles.
- At least 2+ years of hands-on experience with Adobe Journey Optimizer (AJO).
- Proven experience in creating, implementing, and maintaining journeys in AJO across multiple channels: email, SMS, push notifications, in-app, web, and direct mail.
- understanding of Adobe Experience Platform (AEP), including Real-Time Customer Profile, XDM schemas, segmentation, data ingestion (batch and streaming), and identity resolution.
- Strong proficiency in SQL for data analysis and extraction.
- Experience with ETL processes, data warehousing, and data modelling principles.
- Proficiency in RESTful APIs and JSON for integration purposes.
- Excellent problem-solving, analytical, and communication skills. Ability to collaborate effectively with cross-functional teams and stakeholders.
- Adobe Certified Expert - Adobe Journey Optimizer Developer or other relevant Adobe Experience Cloud certifications are a significant advantage.
- Demonstrated experience in Agile development, application design, software development, and testing.
- Experience with Java applications design and development in an Enterprise setting using Java, J2EE, Spring Boot, Relation DBMSs.
- Expertise with GCP Big Query, Query Optimization strategies, and parsing
- Expertise with testing frameworks and strategies such as JUnit, Cucumber, TDD, BDD
- Expertise on designing and developing REST APIs
- Thorough understanding of JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming
- Thorough understanding on design patterns
- Understanding of docker, Kubernetes, deployment to cloud
- Thorough understanding and application of security and performance best practices
Preferred Qualifications:
- Hands-on expertise with application design, software development and automated testing
- RESTful API development experience
- Experience with continuous integration/deployment (Jenkins, Gradle, Maven, XLR, Mockito, SOAPUI, JMeter, GitHub Actions).
- Expertise in objected oriented analysis and design across a variety of platforms
- Ability to effectively communicate to internal and external business partners on architecture and solution design
- Demonstrate technical expertise to help team members overcome technical problems
- Solves technical problems outside of day-to-day responsibilities
- Contributes to the success of many teams achieving their goals
