As passionate about our people as we are about our mission.
Why Join Q2
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technologyand we do that by empowering our people to help create success for our customers.
What Makes Q2 Special
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our Circle of Awesomeness award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Summary
Q2 is seeking a skilled
SeniorSite Reliability Engineer (SRE) with strong experience in
Snowflake to support, optimize, and maintain our data platform. The ideal candidate will ensure the reliability, performance, scalability, and operational efficiency of Snowflake-based data systems, while partnering closely with Data Engineering, DevOps, and Security teams.
Responsibilities
Snowflake Platform Operations
- Manage and administer Snowflake environments (warehouses, databases, schemas, roles).
- Monitor system performance, query efficiency, and warehouse utilization.
- Optimize storage and compute costs through proactive analysis and tuning.
- Maintain and support Snowflake tasks, streams, pipes, and Snowpipe ingestion processes.
- Reliability & Monitoring
- Implement monitoring, alerting, and dashboards for Snowflake performance and health.
- Troubleshoot data platform issues, latency problems, and ingestion failures.
- Automation & DevOps
- Strong experience in Argo CDbased GitOps workflows for managing infrastructure and application deployments in cloud-native environments
- Build and maintain CI/CD pipelines for data platform changes.
- Create automation scripts (Python/SQL/Bash) for operational tasks and process improvements.
- Data Pipeline Reliability
- Handling pipeline outages, delays, and data freshness issues as production incidents
- Ensure reliable data ingestion from cloud storage and streaming sources.
- Work closely with Data Engineering to maintain production-grade pipelines.
- Kubernetes & Infrastructure Reliability
- Running data workloads on Kubernetes:
- Pod lifecycle, autoscaling
- Resource requests/limits for batch jobs
- Node pressure, evictions, OOM kills
- Experience with GitOps-based deployment (Argo CD / Flux)
- Cloud Infrastructure & Security
- Work with cloud platforms (AWS) for Snowflake integration.
- Manage IAM roles, access policies, and Snowflake RBAC for secure data access.
- Ensure compliance with data governance, auditing, and security standards.
- Incident & Change Management
- Participate in on-call rotations to handle data platform incidents.
- Perform root cause analysis (RCA) and implement long-term corrective actions.
- Maintain documentation, runbooks, and SOPs for Snowflake operations.
Required Skills & Qualifications
- 5+ years of experience as an SRE, DevOps Engineer, or Data Platform Engineer.
- Hands-on experience with Snowflake administration, performance tuning, and security.
- Strong SQL skills and understanding of database concepts.
- Proficiency in scripting (Python/Bash) for automation.
- Experience with IaC tools (Terraform) and CI/CD pipelines.
- Familiarity with Airflow or similar orchestration tools.
- Experience working with AWS or Azure platforms.
- Strong understanding of logging, monitoring, and alerting tools (Datadog, Splunk, CloudWatch, etc.).
This position requires fluent written and oral communication in English.
Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs You Earned it
Click here to find out more about the benefits we offer.
Our Culture & Commitment
We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcareoffering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impactin the industry and in the community.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
